Hosted Voice is powered by Broadsoft technology with calls managed over the core BT IP network. This combination of leading brand technologies makes Hosted Voice the ideal VoIP office telephone system for home office workers, small businesses, multi sited companies and contact centres with up to 100 seats.
It provides all the functionality of a traditional telephone system plus more advanced functionality made possible through the BT central cloud service, which includes video calling and mobile extension services. Business end users that don’t have an onsite telephone system (PBX) can create Hosted Voice sites using the BT cloud PBX offering, or if they have an existing onsite PBX then they can create SIP Trunking sites. If they would like to use both of these technologies in tandem, then they can create a Mixed Estate site using a blended variant. With online access to self-configuration portals – one for us and one for yourselves – to make changes as needed, it provides a highly flexible solution.
Hosted Voice is licensed on a per extension basis with each extension benefiting from a free call bundle to UK landlines and mobiles. The complete proposition includes lines, calls, numbers, phones and connectivity, available as bundles or separate components. You simply pick and choose advanced features to add to the HD Voice service, such as call recording, call logging, hunt groups, call handling, hot desking, Instant Messaging (IM), web collaboration and Smartphone and tablet integration to significantly improve business efficiency.